[Resolved] Samsung India — regarding complaint of smart tv[ref no...[protected]]

rupesh spj

from Bhubaneshwar, Odisha

Address:

Samastipur, Bihar

I have complaint about samsung smart tv[ref no...[protected]] at 02/09. Engineer visited two times. Both time they say that display problem. You have to change display system. My tv is in warranty period. Local service centre ordered the display many times but rejected the ordered as per local service centre. Why such big samsung company doing so. More than 20 days crossed but still the problem exist. Please do something. A number of times i have talked with toll free nos.

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Oct 28, 2017

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Sep 25, 2017

Samsung India Customer Care's response Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd