[Resolved] Samsung India — regarding the voice call not accept the divorce

Karthi Keyan M

from Korampallam, Tamil Nadu

Website:

Dear sir
I have purchased the new samsung galaxy c5000 mobile phone last month it's good but the only think the divoice is not accept the voice call i am using the jio mobile network in that devoice their is no volte facility it's very difficult to make a call i am all ways switch on the mobile data then only i am reviving the voice calls. I have lost my contects and loss the opportunities i am not except that kind of problems in samsung galaxy c5000 model mobile could you please tell me the solution for me thank you.

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May 3, 2018

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Apr 02, 2018

Samsung India Customer Care's response Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd

Verified Support

Apr 02, 2018

Samsung India Customer Care's response Dear Sir/Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd