[Resolved] Samsung India — repair delay

Thomas Denny John

from Manvi, Karnataka

Address:

Ernakulam, Kerala, 683108

My repair reference no is [protected]

My washing machine model number wa62k4000hd
I am complaining about the delay in the repairing of my washing machine. I have registered the repair request on 02/10/18

No one has contacted me for repair even after 60 hours
I have contacted the local authorised service center even though no one has attended my complaint

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Nov 6, 2018

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Oct 06, 2018

Samsung India Customer Care's response Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd