[Resolved] Samsung India — repair of samsung galaxy s4

manpreetsingh2304

from Gurgaon, Haryana

Address:

135001

My handset restarts on its own whenever i use to call so i have submitted my handset to your samsung service centre at yamunanagar, haryana. They returned my handset after 3days saying that there was some dirt in the charging point which has been rectified and phone is working fine now.

But when i received my handset back from the centre its screen and glass guard was broken which shows the carefree attitude of the centre and there employees.

Request to kindly intervene and ask the centre to compensate my loss by replacing the screen of my handset.

Regards!
Manpreet singh
[protected]
[protected]

Imei - 352951/06/010901/2

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Nov 29, 2017

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Oct 17, 2017

Samsung India Customer Care's response Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd

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Comments

Jay 6444

from Ahmedabad, Gujarat

Sir, I shopped a samsung 16500 mah power bank from book my offer i lost my money about 448.rupees and they cheated me very well .the power bank will not working. and I call the coustmer care . they tells some unacceptable reason . hope I get my justice

Samsung India Customer Care's response, Oct 17, 2017

Verified Support

Dear Sir,

Greetings from Samsung.
After going through your concern, it seems that you have purchased the product from an online seller. Under this circumstance, we cannot take any responsibility of your dispute with the seller.
Thanks & Regards,
Customer Experience
Samsung India Electronics Pvt Ltd (SW Asia RHQ)