[Resolved] Samsung India — replace my tv

Ashwini kumar verma

from Lucknow, Uttar Pradesh

Address:

Allahabad, Uttar Pradesh, 211006

Maine[protected] ko reliance digital se tv kharida. Jiski delivery[protected] ko mere ghar par hui. Tv stall karne k din se usme scambled signal ki problem aa rhi hai. Jiske liye maine samsung ki helpline aur reliance digital mai salse manager sachin singh k mobile no. [protected] per kai bar call bhi kiya meri problem door hui. Kai bar samsung ke techinician aaye aur bata rahe hai ki manufacturing defect hai. Isliye pcb aur card change karna padegaa. Lekin mai nai tv repair nhi karana chahta hoo. Pls replace my tv or my amount.

Ashwini kumar verma
[protected]
[protected]

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Jan 6, 2018

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Dec 06, 2017

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards,
Samsung India Electronics Pvt Ltd