Address: | Ernakulam, Kerala, 682037 |
I registered for a technician's visit on Sept 28, 2018 and was assured a technicians visit within 48 hours.
A service engineer was assigned against registered service order no. [protected].
Despite several follow ups with the service centre and directly with the service engineer, nobody has visited the site until date i.e. 5 October 2018.
Each time I am assured that the technician will come by the next day.
Excuse is that they are low on work force and available engineers are out for service in some other area.
Appreciate if Samsung would take up this matter seriously. Was this information helpful? |
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