[Resolved] Samsung India — ripoff

Kozy

from Coimbatore, Tamil Nadu

Address:

641002

I just a mobile phone from samsung india and its been just 3 months now, i kept this phone near my pillow while sleeping and all of a sudden this phone blasted and my pillow and bed got burnt. It also did burn my hair, thank god no harm was done to my face. Never go for this samsung product. I am a blogger i am going to write it on my blog about this stay tuned to know more about this ripoff's.

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Oct 21, 2017

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Aug 29, 2017

Updated by Kozy I just going to ask for compensation from them.

Verified Support

Aug 30, 2017

Samsung India Customer Care's response Dear Sir/Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd

Aug 30, 2017

Updated by Kozy So this is to you people now, I want this issue to sorted out ASAP. I said that i dont have a phone because of this blast. And you people keep on asking the same question as if its the very first time and you got the worst customer service which does'nt get any of these infos you asked for. I had filed this complaint and sent you email so many times and you send me an text stating that the issue is being resolved. And today while chatting you ask the question whether anything happened to me and say that you feel happy that nothing happened to me. What if it had happened???? I just bought this phone 3 months back so is this how the quality supposed to be. I am blogger and now I am going to make it viral via all social medias and also in my blog which i am working now about this ####### product which I got from you. I am going to file this complaint in consumer court I haven't thought of this so far, now I really feel like. I am going to release the pictures of the email response and all the chat conversations which I had and the pics of the damaged things in my home, if this does'nt get sorted out by Friday this week. I did go to one of your service centres and they asked me to send the phone, now I am not going to do so. I just want everything to be public now. I demand a compensation for this thing which I went through putting my life in risk for no reason. Now you are going to see my rage, your time starts now

Aug 30, 2017

Updated by Kozy And also am thinking of showing this to your competitors, now its all in your hand