[Resolved] Samsung India — rt34m3723s8/hl

Suchita Raval

from Vadodara, Gujarat

Address:

Bangalore, Karnataka

We bought this samsung refrigerator..in june 2017.. Since then we have major problem of motherboard once..
They repaired it..
N now since 2 months we. Facing problems with senser n all..
After getting replaced the parts very next day again sensers are not working..
This js disgusting that such know company is making these kinda products..
N refusing us to even refund and replace.. Though our product is in warranty till now..
So plzzz give our damn money back..
We don't evwn want ur product..
Reply us as soon as possible..
We can't wait nw..

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Mar 23, 2018

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Feb 05, 2018

Ameen 123's response Model is A5 2017 I accidentally typed 2015..

Feb 12, 2018

Updated by Suchita Raval We bought this samsung refrigerator..in june 2017..since then we have major problem of motherboard once..
They Repaired it..
N now since 2 months we. Facing problems with sensor n all..
After getting replaced the parts very next day again motherboard stopped working..
This js disgusting that such know company is making these kinda products..
N refusing us to even refund and replace.. Though our product is in warranty till now..
So plzzz give our damn money back..
We Don't evwn want ur product..
Reply us as soon as possible..
We can't wait nw.. So 1st complain was regarding motherboard
2nd was regarding sensor of the freezer
3rd was again regarding motherboard
ID No: [protected]
Complaint No: [protected]

Verified Support

Feb 14, 2018

Samsung India Customer Care's response Dear Sir/Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd

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Comments

Ameen 123

from Kunnamangalam, Kerala

I have bought a5 2015 before 5 month now my data cable having some cosmetic issues. I don't make it intentionally will I get warranty.

Samsung India Customer Care's response, Feb 22, 2018

Verified Support

Dear Sir/Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd