[Resolved] Samsung India — rt49k6338bs

m7gupta

from Srinagar, Jammu and Kashmir

Address:

Jammu, Jammu and Kashmir, 180004

We bought samsung refrigerator just six months back and now new fridge giving cooling issuesafter lot of follow up with the support service three service epngg already tried to fix the issue even pcb part replaced still the problem. Remaina the same i have asked for product replacement as the last option now and save us from further harassment samsung had given the worst experience of life to us we are hoping to either get the refund of the product replacement

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Nov 6, 2017

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Oct 06, 2017

Updated by m7gupta gainst your Request No. [protected]

Verified Support

Oct 06, 2017

Samsung India Customer Care's response Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd