[Resolved]  Samsung India — S10 plus dead

Address:

Budukhansama lane, Mani sahu chhak

Dear mr. Sahoo,

Greetings of the day!
This is sonia from customer experience.
We sincerely regret the inconvenience caused to you on your dealing with samsung product.
As per our telephonic conversation handset is out of warranty and repair cost is rs 41941.54/-

However, we would like to offer you 50% discount on given estimate and would not able to cater your request for free of cost repair.

So we request you to give your consent so that we can process the repair.

We appreciate your support and patience and assure you of our best services always

Regards,
Sonia upadhyay
Customer experience samsung india electronic p. Ltd.

During the year of purchase there were various problems like over heat, shutting down, display blinking, when i asked them that there is a manufacturing problem so kindly change it they said we can only repair, during the warranty period of nov 2019 the ph got dead and they repaired it then the same problem occurred during march. But my warranty expired on march 16 and there was lockdown declared from 20th. Now they r charging me around rs.21000/-. I want them to repair my ph as it was under manufacturing defect, they r trying to cheat upon customers emotions. Today they sent the above email.