[Resolved]  Samsung India — s7 edge

Address:400066

Rajendra sawant submitted s7 edge mobile at service center.
As samsung says s7 edge is water resistance then how there service provider disallows warranty because of liquid content found & if it is so why samsung says u can use in water in there advertisement.

Service request [protected]
Docket no [protected] dtd 19.08.17 and call back on 20.08.17
Was this information helpful?
No (0)
Yes (0)
Sep 22, 2017
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Aug 13, 2017
विकाश शर्मा's response
My Samsung Galaxy s7 edge is in service centre for some handset problems for 5 days ago. But service centre not complicated my phone properly and not giving my phone. I'm worried about my phone
Aug 13, 2017
Khemeswar Pandit's response
Can I know the actual price of the required product to be replaced in my refrigerator and where from it should buy.
Verified Support
Aug 21, 2017
Samsung India Customer Care's response
Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd
Complaint comments 

Comments

Fridge glass is broken but even Samsung does not have the part to repair.Its not available anywhere in market
So after sales service is really very bad after warranty period
Samsung India Customer Care's response, Aug 22, 2017
Verified Support
Dear Sir/Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd
The Compressor of my refrigerator model no RT26GCPN1 / CTL / 2011 has damaged as told by the technician send by the Samsung Agent. I want to repair my refrigerator and to buy the compressor. I want to know the actual price of the product to be replaced and the service charge and where from I should buy it. Please mail me about.
Samsung India Customer Care's response, Aug 22, 2017
Verified Support
Dear Sir/Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd
My new Samsung s7 edge phone not resolving in service centre for 5 days ago. Service care not providing valuable customer and not responsing me about my phone.
Samsung India Customer Care's response, Aug 22, 2017
Verified Support
Dear Sir/Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd
I want to download compass software by which I easily get all direction.Several applications of compass didn't work.
What should I do.
Help me please...
Samsung India Customer Care's response, Aug 22, 2017
Verified Support
Dear Sir/Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Samsung India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    18896
    Pending
    0
    Resolved
    11183
    Samsung India Phone
    +91 89 3993 9899 [Customer Care]
    +91 12 4488 2122 [Head Office]
    +91 98 3502 2547 [The Mobile Villa]
    Samsung India Address
    2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
    View all Samsung India contact information