[Resolved] Samsung India — s7 edge phone keeps restarting by itself

Gitu Om

from Thiruvananthapuram, Kerala

Address:

Thiruvananthapuram, Kerala, 695025

I had bought this device s7 edge duos from qatar while i was working there.in span of 8 months i had started to encounter same problem such as freezing and restarting by itself. I came back to india for good inorder to rectify the problem with the device. I gave the phone to authorised service center located in my honetown thereafter the problem start to persists come back. Well now i count on my decision of switching apple to samsung

As a customer we expect a lot from you in return. Samsung looking forward to your solution

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Sep 30, 2017

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Aug 21, 2017

Asif Musajiwala's response sir mera no [protected]sir or job sit no.[protected]

Verified Support

Aug 28, 2017

Samsung India Customer Care's response Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd

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Comments

C Sri Kanth

from Vijayawada, Andhra Pradesh

64gb memory card is fake and Bluetooth is not received

Samsung India Customer Care's response, Aug 28, 2017

Verified Support

Dear Sir,

Greetings from Samsung.
After going through your concern, it seems that you have purchased the product from an online seller. Under this circumstance, we cannot take any responsibility of your dispute with the seller.
Thanks & Regards,
Customer Experience
Samsung India Electronics Pvt Ltd (SW Asia RHQ)

Asif Musajiwala

from Surat, Gujarat

Sir meri complain last 5 monthes se chalrahi he but koi solusan nahi aaraha he last 1 monthes se phone service center me submit he sir phone me hiting or hanging isu aa raha he or system err dikhata he sir plz sold my problem sir last 5 month me mene phone ko 4 time submit kiya lakin koi solusan nahi mila sir plz help

Samsung India Customer Care's response, Aug 28, 2017

Verified Support

Samsung India Customer Care's response, Aug 28, 2017
Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd

Sanjay Gehlot

from Gonda, Uttar Pradesh

Cooling problem not working properly please send the technician for resolve the problem ASAP

Samsung India Customer Care's response, Aug 28, 2017

Verified Support

Dear Sir/Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd