[Resolved]  Samsung India — s7 galaxy edge pink line problem

Hi,

Suddenly after using one year the pink line starting appearing on the screen. Went through the net and seen all over the world multiple s7 edge users are facing same problem. I think the company like samsung should acknowlege such problem and should have replaced the handset.

But, with note 7 issue and the way samsung is dealing with such problems they dont want to acknowledge the manufacturing defects in s7 edge.

Exactly after one year i am also seeing the same pink thin but because warranty is gone now why i should pay for it. It is a manufacturing defect not the mistake and damage by the user.

If you dont want to replace it than as a use i will go to consumer court and run a social media campaign against samsung mobiles after spending more than 40, 000 and seeing exactly after one year such thing happens to my mobile it is seriously pathetic.

If i dont get the resolution within one week. It is very bad of samsung quality and reliability.

Rgds,
Animesh dubey
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Aug 21, 2017
Complaint marked as Resolved 
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Samsung India customer support has been notified about the posted complaint.
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Aug 21, 2017
Samsung India Customer Care's response
Dear Sir/Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd
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