[Resolved]  Samsung India — s8 screen broken due to excessive heat

Dear sir,

I have purchased samsung s8 and screen broken while charging due to excessive.
Imei : [protected]

I have given to samsung service centre (Jaidatta technologies) at vizag but they asked for 14k for repair.

My mobile is in warranty and damage was not caused physically
Damage caused only due excessive heat and low quality screen

Pl replace screen
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Nov 5, 2017
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Sep 06, 2017
Samsung India Customer Care's response
Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd
Complaint comments 

Comments

Today i buy this phn. Camera quality is very dull. I want to replace my phone. I went to the shop where i bought this phn but they are not answeing to my complaint. I am not exoecting this quality from samsung. Samsung broke my trust. What should i do now please help me.

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