[Resolved]  Samsung India — s9+ phone not working properly, no assistance from anywhere

Address:Dehradun, Uttarakhand, 248001

I have been using samsung s9+ from march 2018
Issue with the phone is finger print scanner delay response, when the phone was purchased issue was found & got the replacement,
& same thing facing with this
I have been left un attended, no assisstance fdom the service centre people in service centre dont even talk to me & they dont answer me,
Lot times complaint at samsung customer care but no response.
No one is agreeing with the issue, they know that there a issue with phone. I didnt received any call from samsung but they are sending text that we have contacted the customer i. E me, attachment enclosed,
Regards
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Dec 9, 2018
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Nov 01, 2018
Samsung India Customer Care's response
Dear Sir/Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd
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