[Resolved]  Samsung India — samsung 2018 global annual draw

Address:25/1, Shankar Nagar, 431603

Payment number: nk249naa

Verification number: in[protected]p

Dear nishant kailas dikantwar,

We the management and staff of samsung company in united kingdom, wish to congratulate you as one of the lucky winners in the samsung company united kingdom 2019 global annual draw. Your details and mobile number have been received and verified by our verification team and we are pleased to inform you that the management have approved the delivery of your winning prize to your given address. A cheque of £500, 000. Have been issued to you by our corresponding bank in the united kingdom and we have assigned our representative to personally ensure that you receive your winning package and to also assist you in successfully transferring your won prize amount to your local bank account in india without any hitches. We are pleased to inform you that you will be receiving your winning package containing the following items:

1 demand draft cheque of £500, 000 (Five hundred thousand british pounds)

2. Samsung galaxy s9 plus

3. Samsungqled hdr 2000 4k ultra hd smart tv

4. Official winning certificate

5 affidavit of claim eligibility

Our representative/agent will deliver your prize won items and bank cheque to your home address along with other documents. He will also guide you on the procedure of transferring your won amount to your local bank account. For your information, your consignment code is[protected]. You are to keep this code very confidential from the public. Also, your winning packaged have been securely sealed which makes it impossible for anyone to view it until it has been delivered to you. You are also expected to sign some necessary documents after you have received your package.

Our assigned delivery/representative will be arriving india on friday[protected]. You are to provide him with a copy of your id proof and also ensure your contact mobile number is switched on because he will contact you as soon as he arrive your country

Below are the details of our delivery agent that will arrive your country

Name: mr charles morgan
Age: 52 years old

Country: united kingdom

Email: [protected]@protonmail.com

Also below are the details of his arrival to your country

Departure: london heathrow airport date: 14/03/2019
Time: 9:45 p. M (Uk time)
Arrival: new delhi igi intl. Airport terminal 3 date: 15/03/2019
Time: 10:30 a. M (India time)

Let it be known to you that all taxes in the uk have been paid by samsung uk. Therefore, you will only be required to pay the sum of rs25, 000 for the local custom duty and notarization clearance fee of your consignment in accordance with the law of your country [india] as soon as your representative arrive in your country. Kindly note that our representative will first arrive new delhi as that is the administrative capital of india and he will proceed to your address only after completing all necessary formalities with the authorities in new delhi. You are expected to give him all necessary cooperation to avoid any unnecessary delay and to ensure your winning package is successfully delivered to you

Congratulations! To you once again

Yours sincerely
Brian douglas
Coordinator, samsung 2018 global annual draw
[protected]

Nb:you are strongly advised to keep your winning very confidential from the public until it has been delivered to you. This is to avoid any situation of double claim on your prize. We will not be held liable for any loss as a result of your mistake.
Should you require any further information, kindly call [protected]
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Apr 17, 2019
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Mar 16, 2019
Samsung India Customer Care's response
Dear Customer,

This is in reference to your complaint wherein you had enquired about the fake email / SMS received by your good selves in the name of Samsung.
In this regard we would like to inform you that Samsung is not connected with such activities in any manner.
Further any response to such communications where personal details are being sought could result in access and misuse of your personal identity/ information.
In some instances they may try to convince and allure you to deposit cash (may be once and / or on repeated occasions) in certain specified bank(s).
They may also call upon you to visit links and/or provide your communication address and/or contact details to release the non-existent prizes.
We hereby inform and caution you, that you should not be acting upon such fraudulent and misleading communications, which are being solely sent with the intent to cheat and defraud you.
You may kindly note that any person who deals with such fraudulent entities shall be doing so at his own risk and that Samsung shall not be responsible and liable for any loss or damages and/or consequences arising there from.
You may also kindly note that we have already published caution notice on our website to give information with respect to such activities to the public at large.
In the event of you being allured to release any amount or information about yourself, the same is done at your own cost and peril.
Jitendra Singh
Customer Experience
Samsung India Electronics Pvt Ltd
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