[Resolved] Samsung India — samsung 3d led tv model no:32eh6030

atulee1212

from Pune, Maharashtra

Address:

Kolhapur, Maharashtra, 416007

Dear sir,
I have purchased samsung 3d led 32eh6030 on 15/11/2012. Last 03 months tv picture has started blurred picture. I have loddged complaints thru your customer care toll free number. This is my samsung re. Number [protected] dated 22/8/2017.
Your local service person visited my home, seen exact problem and came to conclusion that tv panel has to be changed, he asked on phone charges of panel, it is rs. 26430.00 inr
I am shocked to see the amount of panel charges. Sir, this is your samsung problem for this tv model, i can not bear this much expenses, i want support from you, please give exact solution or take back your tv and pay me as per current valuation. Kindly reply earliest. Thank you

Was this information helpful?

No (0)

Yes (0)

Oct 1, 2017

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Aug 29, 2017

Samsung India Customer Care's response Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd