[Resolved] Samsung India — samsung 43 inch led tv

gokulk1992

from Ernakulam, Kerala

Address:

Kottayam, Kerala, 686001

Sir,
I have registered a complaint with Samsung support on 27th August, after repeatedly calling the customer care center for 10-15 days-a service engineer had come to inspect the TV. After visually inspecting the TV he had claimed that the black lines in the TV is because of manufacturing defect. Please find attached a copy of my guarantee card. Also note that the TV is found faulty during the guarantee period offered by Samsung. Also find attached a copy of the bill receipt from the shop we purchased. Pittapilli is the name of the shop we have purchased.

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Nov 5, 2018

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Oct 04, 2018

Samsung India Customer Care's response Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd