[Resolved] Samsung India — samsung 7500 series led tv service awaited since a month

ashishrane

from Mumbai, Maharashtra

Address:	Gautam Buddh Nagar, Uttar Pradesh, 400065
Website:	Samsung

Display issues with the tv, screen gone blank, service center says rs.70, 000 for repair. Rajesh from abhinav enterprises (Samsung authorised service partner) claimed that the tv can be fixed using part in rs.5000 to rs.8000. Now his phone is switched off.

Samsung was to send their engineer on 12th of august and now the service website says that they have cancelled this visit on their own, i need my tv repaired or replaced. You can't take customers for a ride, this is my second complain.

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Oct 1, 2017

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Aug 25, 2017

Samsung India Customer Care's response Dear Sir/Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd