[Resolved]  Samsung India — samsung a8

Address:

110051

Dear sir/madam,

Few days back, i have kept my phone on charging and after half an hour when i removed the charger and i saw there were some spots of blue and pink color and later on it spreads to whole screen and after 1 day it became blank.

When i went to samsung service center (Okhla phase - 1), they told me that the display will be changed and it will cost you around inr[protected]k. So i gave them the phone and after 2 days on the day of delivery, i called them they told me that it was not repaired as there was some liquid in the phone and now the cost has been raised to inr 21000 (Neither my phone was dropped in water not on the floor) still the display went black.

At the time of delivery, they are saying it cant be repaired so we haven't close the phone properly, now there are some cracks coming on the screen which earlier was not present in my phone.

This shows that they don't have the display with them, that why they have raised the cost to inr 21000 (Phone cost is inr 24500).

I am really unhappy and unsatisfied from the samsung service, till now i have purchased only samsung phones but now my trust has been broken.

Your faithfully
Vipul