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+91 89 3993 9899 [Customer Care]
+91 12 4488 2122 [Head Office]
+91 98 3502 2547 [The Mobile Villa]
2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
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...after 3 days I had picked up the phone and that time service center engineer said now nonprobs I asked them what did u done... they said nothing... still came home and the same probs again went to sc and submitted the phone after 3 hours of waiting... hopeless service center ... that tile after 3 days they told me that they had changed the motherboard ... but the probs remains same ...meanwhile talked with customer care many times... so again visited the service center with the same prons now they said we will keeep ur phone in our office and will check.. after two days they said now everything ok ... but problem not resolved so again talked with higher authority and told me to submit the phone fourth time to center.. today I submitted my phone... really harassed ... I will forget my 23000 spend on mobile and will spend more in consumer court to punish Samsung... I will fight till the end in the court and I mind it...
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd