[Resolved]  Samsung India — samsung cheated me

Address:713347

It is way back 20th march 2019, when i bought samsung a50 handset.

Within 2 days i came to know that my handset not working properly and i also came to know that samsung authorised dealer - akshara, durgapur. Issued an invoice with an intention to evade gst.

I complained about everything to samsung and then finally their accounts team gave me a refund voucher of rs.22, 990 with a condition that i can buy only samsung products that too from their authorised dealer (Plaza shop).
I told their accounts team that in raniganj there is no shop where i can redeem the same but then also they issued the same ignoring my concern completely.

Today i am without phone and my money also gone and it's with samsung.

I lost my money, interest on that money, my precious time with no results.

I urge to each and everyone of you all, boycott samsung because it is a chor company who just know how to cheat customers by issuing false invoice & giving wrong mobile and products.

Please help me to get the justice.
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Jun 3, 2019
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
May 02, 2019
Samsung India Customer Care's response
Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards,
Samsung India Electronics Pvt Ltd
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