[Resolved] Samsung India — samsung galaxy a50

[Resolved] Samsung India — samsung galaxy a50

M Mammen Jacob from Kottayam, Kerala

Dear sir, Its been 3 weeks since i purchased my galaxy a50 phone. Ever since then i have been experiencing some software bugs, which are highly concerning. Ever since the last update my finger print sensor have been acting weirdly and my phone gets unlocked by someone elses finger print. This is very fatal to my device security. There have also been other issues, where my phone screen goes black and the phone becomes irresponsive. Then its gets restarted after 1 or 2 hours. Also the front facing camera's image processing is very bad and clarity is very low considering it has 25mp camera. Please atleast consider the finger print sensor problem. Hope you guys fix these errors fast. Was this information helpful? No (0) Yes (0)
May 5, 2019 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Apr 04, 2019 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care. Thanking and assuring you our best services always. Thanks & Regards, Customer Experience Team Samsung India Electronics Pvt Ltd
2 Comments	Share
Submit Close

Related Samsung India reviews

View all 18895 Samsung India Reviews

Comments

Ashok.kaundal

from Noida, Uttar Pradesh

I bought A6 Plus mobile on Nov-2018 and with the same set Internet and voice issue is there, visited 2 times to samsung service centre @ Sector 51 Noida, but set is under testing . Highly dissatisfied with the performance of Mobile and I would again visit to samsung service centre and will post review or response today with complete bill detail

Samsung India Customer Care's response, Apr 4, 2019

Verified Support

Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd

Taanika Roy

Can you tell me whose one that are facing this fraud and after what are you do