[Resolved]  Samsung India — samsung galaxy a8 plus issue

Address:

Raigad, Maharashtra, 410218

Samsung galaxy a8 plus 2018 3 days back my samsung a8 plus got automatically dead. 60 days month back my phone fell down from 12 inchs space where my black glass was damaged. I took the phone to service centre. They checked the phone and said that the mother board (Pb) is dead. When i checked there is no internal damaged in motherboard. It was a technical issue from thier side. Same issue happened with my friend but the phone was not damaged so it was repaired. Even before this i purchased samsung galaxy c9 pro but i agreed to replace motherboard because it was water damaged.

There is no point to pay for motherboard because my phone was fallen 60 days back and the issue has caused to my phone yesterday.

When i first learned of this problem, i contacted service centre located in ghatkopar west, and was told that nothing could be done about my problem. I believe that this response is unfair because i has purchased this phone just 3 months back. I would like a written statement explaining how the mother board has been dead.

Worst service by samsung

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