[Resolved] Samsung India — samsung galaxy j2 pro

[Resolved] Samsung India — samsung galaxy j2 pro

A anandan6 from Ankola, Karnataka

I bought samsung galaxy j2 pro 3 months back. The mobile is having very less signal strength especially on 4g. On the same network other brands mobiles showing good signal strength. The weak signal causing less data speed and call dropping. I have approached the service centre and still the issue exists. Never expected such a poor manufacturing from samsung. Please do the needful. Was this information helpful? No (0) Yes (0)
Jan 2, 2018 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Nov 27, 2017 Jairam Gurjar's response I want my mobile Verified Support Nov 30, 2017 Samsung India Customer Care's response Dear Sir, Greetings from Samsung. After going through your concern, it seems that you have purchased the product from an online seller. Under this circumstance, we cannot take any responsibility of your dispute with the seller. Thanks & Regards, Customer Experience Samsung India Electronics Pvt Ltd (SW Asia RHQ)
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Comments

Jairam Gurjar

from Basi, Rajasthan

Sir mere pass samsung company Delhi se call aaya ki aapko samsung j5 mobile 50%me mil raha wo 4000 thousand me or uski bajay oppo ka power bank bej diya gaya or 4000 thousand bhi post se le liye so sir mere ko mobile chahiye

Samsung India Customer Care's response, Nov 30, 2017

Verified Support

Dear Sir,

Greetings from Samsung.
After going through your concern, it seems that you have purchased the product from an online seller. Under this circumstance, we cannot take any responsibility of your dispute with the seller.
Thanks & Regards,
Customer Experience
Samsung India Electronics Pvt Ltd (SW Asia RHQ)

Drashti Shah

from Ahmedabad, Gujarat

Refrigerator has temperature issues...nt cooling properly...no service by samsung service centre ...just had 2 years n its nt wrking properly...vry bad, ...we r tired of this product never buy Samsung product😡😡

Samsung India Customer Care's response, Nov 30, 2017

Verified Support

Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd