[Resolved]  Samsung India — samsung galaxy j5 prime. problem niche ki key work nhi krti

Sir/madam, mne ye ph abhi 3 mnths phle hi liya h 1st time iski back krne ki key m problm h m service cntre gya unhone pta nhi kya kiya thodi der k liye thk ho gya. Uske baad phir se whi problm m phir service centre gya unhone mjhe 4 hours m ph thk kr k diya. Phr abhi 4 days phle ph apne aap hi off ho gya on nhi ho ra tha sb kuch kr k dekh liya m phr service centre gya unhone bola ye hum abhi nhi kr skte hmare pas iske parts nhi h. Ok koi baat nhi ph kuch der baad khud hi on ho gya. Phr 2 days tk thk chla. Uske baad dubara jo fingerprint or back key work nhi kr rhi. Ye haal h samsung k phones ka m apna sara kaam chod kr hr 20 days baad service centre jau mtlb customer pagal h jo itne paise dekr ek toh ph le or uper se daily dhkke khae. Aap plz iska solution niklwaiye nhi toh m iski installments nhi dunga. Or sbse bdi prblm ye h samsung m ki apke service centre staff hmesha yhi bolta h ki hmare pass abhi parts avialable nhi h aap okla jao woh thk kr k denge. Toh hmare nearby service centre hone ka fayda kya h. Phone lekr apne ghr se 30 km dur jao thk krane. Ye last ph tha samsung brand ka ab kbhi lena hi nhi very poor services.
(Deepak bhatia)
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