[Resolved]  Samsung India — samsung galaxy j7 prime

Address:Dehradun, Uttarakhand, 248001

This is to inform u that i am not at all satisfied with the service of the service center, dehradun. I got my display changed twice and then i had many issues with this phone. Battery issue, diplay problems sometimes spot in the display and many more. But i had no cooperation from the service center. I am not a fool going to the service center every month and visting it twice or thrice per month. And all what i get after that there was no issue in the phone. There is no cooperation from the people sitting there. I even gave them a feedback of being not satisfied but they told me that from next time i wuldnt be having any problem and told me to fill another feedback with good remarks. But again i had battery issue and what they said was there was no issue.
Kindly look into this matter as soon as possible.
My email id [protected]@gmail.com
Contact no. [protected]
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Apr 4, 2018
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Mar 03, 2018
Samsung India Customer Care's response
Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd
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