[Resolved] Samsung India — samsung galaxy note 4 sm-n910g mmc_read failed issue

Ajay Lotlikar

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra, 400089

As you guys already must know that many samsung galaxy note 4 sm-n910g users are facing the mmc_read failed error. It all started after the update that was provided on january. My phone has now even stopped booting up. I visited a service center and they tell to replace the motherboard which is 20k. With that cost i can get a new phone. For a issue caused from your side, u guys asking customer to pay! Because of this i was left with no other option but buying another phone and my warranty being expired. Now because of this i event lost the trust i had on samsung products.

+1 photos

Was this information helpful?

No (0)

Yes (0)

Sep 19, 2017

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Aug 18, 2017

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd

Aug 23, 2017

Updated by Ajay Lotlikar Mobile no.- [protected]
Email ID- ajay.[protected]@gmail.com