[Resolved]  Samsung India — samsung galaxy on nxt 16gb

Address:Indore, Madhya Pradesh, 452001

I want to lodge a complaint regarding the mobile phone that i have recently purchased, the first thing is that this model is not available offline but still it is being sold offline and the retailer from whom i have purchased is saying that he had bought this phone offline from some distributor and not providing me the actual price of this phone.
It's online price is 11000 and the retailer has sold us in 12500.
The most important thing i want to mention that mobile doesn't have mrp on its box is hidden there is some liquid applied to cover it.
As this on nxt series is available online only how he can get offline.
Online this phone is 11000 and i bought it in 12500.
I just want to know that is this extra charge is his cut in the phone? Or what? Imei no-357488/08/478974/8
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Mar 21, 2018
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Feb 09, 2018
Samsung India Customer Care's response
Dear Sir/Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd
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Sir I am purchase Samsung refrigerator model RT 28 K3923DZ purchase dt[protected] refrigerator not cooling properly
My address below
Add _ Parvez Akhtar, Near Makka masjid, Nai Basti, Nazeerabad, Satna 485001

Mo. No. [protected]

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