[Resolved] Samsung India — samsung galaxy s10 plus facing mic problem

killer14111

from Bengaluru, Karnataka

Address:

560064

I am been samsung user from past 8 year and have used most of the flag ship phones and this is the first time facing issue in samsung galaxy s10 plus which 2 to 3 months old mic issue and whole motherboard has to changed and improper response from service center and customer care tell us to wait for replacement part for 8 to 10 days den we will inform...
Very worst samsung that to its a flag ship phone for god sake...
Worst service response

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Jun 13, 2019

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

May 08, 2019

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd