[Resolved]  Samsung India — samsung galaxy s9 plus accessories issue

Dear sir,

Greetings!!.

I am from chennai, recently i bought s9 plus mobile in croma retail shop, i am facing issues in the accessories. The charging cable is very poor, within few months o[censored]sage the edge shielding part is coming out. Regarding this i contacted your service centre and customer care support, they are responding properly, they trying to close this issue by showing your warranty formalities.

This is very bad, the product is not good, it has no durability, it should come atleast one year in the usage.

I tried to reach chennai customer care head level, your executive is suggesting to buy a new cable that cost around 800 plus tax.

This is very poor customer support, they are not accepting the product issue, they are not in a position to give replacement.

The mobile cost around 70000, but the accessories are very bad, please accept my comments, kindly do the needful.

This is the compliant number [protected] for your reference, here i uploaded the charging cable image, kindly check your product quality.

Thanks.
Bala