[Resolved] Samsung India — samsung galaxy s9 product quality issue in just 15 days

J89.ptl

from Mumbai, Maharashtra

Address:

400701

I bought samsung flagship phone galaxy s9 with in few days i noticed the color of metal penal was peeling off. Poor quilty for high end phone. Stil they didn't resolve my issue and i am still calling samsung care for support.
I bought on[protected]
Issue noticed in fewdays but couldn't visit service centre due to job.
Complain registered[protected]
Phone submited to service centre[protected]
No solution till the date.

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Dec 6, 2018

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Nov 05, 2018

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd

Nov 05, 2018

Updated by J89.ptl Here is details of my product.
Samsung Phone galaxy S9- SM-G960FZKDINS bearing Sl No.- RZ8K31MMBWD.
I request you to check in your system for my contact details.
I bought it brand new. And facing issue just in 15days.