[Resolved]  Samsung India — samsung galaxy tab 4 t231

Hi, i felt disgusted and humiliated when i visited samsung service center at new multan nagar. This was my third visit at the store. Earlier when i visited the store 2nd time they told me charging port is damaged and when i visited 3rd tym a service center rep name nisha was rude and told me 6000 rs approx charges without understanding the problem. I told her last time i was informed about the rs 450 charges and she was rude and told me then go and talk to that service representative. When i asked her name she told me speak to my supervisor. When asked twice she told me her name. I want this to be escalated asap as this has hampered samsung brand big time.
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Nov 15, 2017
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Oct 10, 2017
Samsung India Customer Care's response
Dear Sir,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd
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