Comments
Hey I purchased a new Samsung fridge on 12/07-17 from Krishna tower chowk Darbhanga, they gave wrong or used product I found the problem within one week from the purchasing date, Krishna also doesn't give original bill, my problem was not resolved till date. I strongly say to Plz change that wrong product as soon as possible
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I ordered Samsung power bank this product fake products very bad.first two days working after days not working my number [protected]
Samsung India Customer Care's response, Feb 22, 2018
Verified Support
Dear Sir,
Greetings from Samsung.
After going through your concern, it seems that you have purchased the product from an online seller. Under this circumstance, we cannot take any responsibility of your dispute with the seller.
Thanks & Regards,
Customer Experience
Samsung India Electronics Pvt Ltd (SW Asia RHQ)
Greetings from Samsung.
After going through your concern, it seems that you have purchased the product from an online seller. Under this circumstance, we cannot take any responsibility of your dispute with the seller.
Thanks & Regards,
Customer Experience
Samsung India Electronics Pvt Ltd (SW Asia RHQ)
I have a Gear Fit 2 band. Why have Samsung made such a bad strap for a band with such a high cost?? I literally "lost and found" the costly product several times due to the careless strap design flaw. Such design flaw from such a reputed company is never expected especially for an item that is meant to be used in rough conditions...don't you think? my band is nearly reaching 1 year, but the issue started the second day I bought it. I am using a rubber band to literally hold the watch in place. Even though it is okay for me...the question really is "should Samsung be ok with it". What should I expect from Samsung to resolve this problem or how soon? I will consider not buying a Samsung product next time and advise everyone not to buy a Samsung product if this problem is not resolved...Thank you...
Samsung India Customer Care's response, Feb 22, 2018
Verified Support
Dear Sir/Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd
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