[Resolved]  Samsung India — samsung gear s3 frontier watch

Address:

New Delhi, Delhi, 110025

I have placed an order on samsung website whose oder id is[protected] of samsung gear s3 frontier watch on 08th december 2017 it showing it will be shipped in 2-4 business days however when i contacted samsung order support team they told me it will shipp after 18 december 2017 but when i contacted them on 20th of december 2017 they said they product is out of stock seriously after 12 days of wasting of my time you are saying product is not in stock so i raise a request for cancellation but they didn't do it so i decided to it myself i cancelled the product and i haven't received any notification or confirmation that when my refund will processed i already converted the amount in emi i don't know how the payment will back in my credit card and when it will reflect on my credit card i want escalation and confirmation regarding my refund i have all the voice recorded of the customer service agent who promised me that it will get dispatch on 18th december this is rediculous i want refund and compensation for my inconvenience i have to face.