[Resolved]  Samsung India — samsung handset parts not available

Address:Valsad, Gujarat, 396195

Dear Sir,
From last seventeen days i am not getting correct answer from Samsung service center On 30/08/2017 i submitted my handset at VAPI service center they check my cell phone & they told in 2 to 3 days your cell will be repair if not any part will replace then, if parts will replace then in five days they will hand over me the cell phone.
On 4 September i called Samsung service center they answer me that parts is not their & they had order the part but some major problem with their company parts are not coming so it will come after 10 September then i call on 11 but they told me same thing that parts is not available on 14 at evening mobile will conform repair if not then on 15 morning it will definitely repaired..
So today i call them i am getting same reply parts is not their you’re part of cell will come on 19 September,
not it is to much if i will call on 19 then they will reply same thing than what should i do that's why i am complaining today please do the need full to me ..

With regards
JITENDRA
[protected]
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Oct 23, 2017
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Sep 16, 2017
Samsung India Customer Care's response
Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd
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