[Resolved] Samsung India — samsung india cashback on purchase of galaxy s8 mobile

[Resolved] Samsung India — samsung india cashback on purchase of galaxy s8 mobile

S sajalgarg from Delhi, Delhi

My name is sajal garg and i bought samsung galaxy s8 mobile on 15th july 2017 using hdfc credit card because there was cash back offer of rs. 3000. I registered with the same hdfc credit card which was used for purchase with samsung pay as per the t&c's. It's been more than 90days, since then, but neither did i receive any confirmation from hdfc on my cashback, nor did i received it until now. When i contacted customer care they are illogical excuses, like merchant has not issued them & i should contact them etc. I would like to know, this was a hdfc offer, so why should i contact the merchant on this? This is very bad from hdfc's point to keep ignoring there customers & harassing them like this. This is also against the honourable supreme court ruling in one such case.in view of the above, my request is to not only refund the cash back immediately but also compensate me for the mental trauma i have suffered through. For any details required against my purchase please contact me on my email id [protected]@gmail.com Regards, Sajal garg Was this information helpful? No (0) Yes (0)
Nov 1, 2017 Complaint marked as Resolved Complaint is still un-resolved. Samsung India customer support has been notified about the posted complaint. Verified Support Nov 02, 2017 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care. Thanking and assuring you our best services always. Thanks & Regards, Customer Experience Team Samsung India Electronics Pvt Ltd Nov 02, 2017 Updated by sajalgarg Hi Team, My email Id is: [protected]@gmail.com & contact No: [protected]
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Comments

HDFC Bank Customer Care

from Mumbai, Maharashtra

Dear Customer,

I request you to share your complete issue, credit card details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance

sajalgarg's [Complaint's author] reply, Nov 2, 2017

Sent the email to [email protected] with ref ID- TTU011117-12.
Hoping for a revert back with resolution

ram raja yadav

from Jawad, Madhya Pradesh

Problem in power supply TV doesn't start so please help

Samsung India Customer Care's response, Nov 30, 2017

Verified Support

Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd

Ipsita Moharana

My name is Arnapurna moharana and i bought samsung galaxy tab S6 on 3rd August 2020 using hdfc credit card because there was cash back offer of rs. 2000

I registered with the same hdfc credit card which was used for purchase with samsung pay as per the t&c's.

It's been more than 90days, since then, but neither did i receive any confirmation from hdfc on my cashback, nor did i received it until now.
Please look into it