[Resolved]  Samsung India — samsung india limited poor device quality with poor service quality of service centers.

Address:

Lucknow, Uttar Pradesh, 226008

Hi I am Sumit, Recently ( 15th August 2018 ) I purchased Samsung Note 8 - 64 GB phone. After couple of days of purchasing this device my phone started freezing, lagging, automatically switch-off, Dialer crashing with many other apps crashing, I contacted with customer care and then i took the phone to nearest service center but after that problem started getting bigger then i took the phone to another service center ( Samsung - Hazratganj Lucknow ), When i was there with my complaint Samsung engineer missbehaved with us and told us " Sir We are here only for time pass. If I want I will give your all call records of last 3 years, Intelligence team only able to track only 1 year call records but i will do better than them but i am here only for some pocket money and time pass " ...

I took my phone to service center total 3 times but i have still same problem with huge errors, on 29th sep 2018 Third time when i took my phone to service center, They decreased my internal 64GB to 32GB, Settings crashing, Right now i am facing network issues not getting any calls from anyone,

I am really fed up with this device and think many time i think why should i bought this Samsung instead of this i can buy any brand phone phone cost of 50 to 60 k might be i will not face any problem. I did a blunder mistake to spend my 55k and bought Samsung.

After many many calls Moreover i am not getting any proper resolution from Samsung. Every time when i calling samsung executives are like Sir our seniors will call you in 2 hours Today is 10th day but i didn't got any calls from any seniors ...

Hence I request you to please arrange for the reversal of phone cost

Hence requesting you to please look into matter and arrange for the quick resolution.