[Resolved] Samsung India — samsung india mobile - authorized service center not returning mobile and advance amount

[Resolved] Samsung India — samsung india mobile - authorized service center not returning mobile and advance amount

Z zaheer686 from Bengaluru, Karnataka

Dear sir, This is 3rd time i m submitting complaint, i had given my samsung s7edge mobile for service on 06th feb 2018, by paying advance amount 5k. Till today i fighting with that service center guy to return back our mobile and money. Had escalated case to samsung support, ceo and director also. They are also unable to take action and provide resolution. I am attaching invoice copies and also complaint# fromsamsung team. Pls help to get back my mobile and advance amount asap. Job#/ bill# - [protected] Request date: 06th feb 2018 Attached bill copy for reference. Complaint reference# [protected] +2 photos Was this information helpful? No (0) Yes (0)
Oct 14, 2018 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Sep 12, 2018 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint. Thanking and assuring you our best services always. Best Regards, Samsung India Electronics Pvt Ltd
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