[Resolved]  Samsung India — samsung j2 mobile

Address:

Anand, Gujarat, 388530

Sub. : Samsung J2 Mobile Phone Blast.

Dear Sir,

As per our visit with Samsung Care and tele talk with Samsung Care, we regret inform you that my phone Samsung J Mobile Phone was blast on 11th August 2017 evening approx. at 8:00 PM. Which was purchased from A One Mobile and Gift gallery? Its IME Number Is [protected], Model Number is SAMSUNG J2 4G, 2015 edition, Bat No. S/NRJ8G90RHFRR. As per bill attached herewith.

We have talked with Customer care officer about blast of phone and we have not got any satisfactory answer from samsung care side.

So we are submitting my blasted phone to customer care office Anand and we are requested herewith to do the needful action immediately and replace the phone.

We expect best co-operation for that matter otherwise we shall be forced to take legal action and make police case or we will go Grahak Surkasha as it may necessary.

We hope your Samsung company will take necessary action and we will get by phone quickly with running condition or replace the new phone.

Thanking you,

Yours faithfully,

Virag Panchal ( [protected] )