[Resolved]  Samsung India — samsung j7 max mobile

Krunal nayi purchased a samsung galaxy j7 max handset on october 15, my phone just went blank few days ago. It gets automatically switched off and gets switched on the same way. When i put my phone in charging after it gets automatically switched off, it takes 20 minutes to get it switched on. I want this problem to be solved out as early as possible. I have purchased my phone from croma center, devarc mall, ahmedabad (Gujarat).

Would request your intervention as it is still under warranty. Looking for a favourable reply at the earliest.
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Apr 30, 2018
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Mar 22, 2018
Updated by Krunal Krunal C Nayi
Krunal Nayi purchased a Samsung Galaxy J7 Max handset on October 15, my phone just went blank few days ago. It gets automatically switched off and gets switched on the same way. When i put my phone in Charging after it gets automatically switched off, It takes 20 minutes to get it switched on. I want this problem to be solved out as early as possible. I have purchased my phone from Croma Center, Devarc mall, Ahmedabad ( Gujarat).

Would request your intervention as it is still under warranty. Looking for a favourable reply at the earliest.
Verified Support
Mar 23, 2018
Samsung India Customer Care's response
Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd
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