[Resolved] Samsung India — samsung j7 mobile

[email protected]

from Bengaluru, Karnataka

Address:

560043

Feb 2018 gave my samsung j7 for change of screen, when i came back home i inserted my airtel sim in slot1, did not work i changed it to slot 2 and started using. I wanted to inform rlogic service centre but number wasn t correct. I was travelling and could make it to service centre. Finally i made it but they said i have damaged the slot 1. This is not corrct

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Jun 10, 2018

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

May 09, 2018

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd