[Resolved] Samsung India — samsung j7 nxt

pratik deore

from Coimbatore, Tamil Nadu

Address:

Pune, Maharashtra

I have bought samsung j7 nxt smartphone today. As mentioned in specifications by company the camera quality is 13 mp rear and 5mp front camera. But when i captuerd the images by both cameras the quality was very very poor and the images are veey blur. I am not satisfied with that. And with the same brand nd product the images are good. Means my phone is faulty. So i have to replace my phone

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Oct 4, 2017

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Sep 01, 2017

Samsung India Customer Care's response Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd

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Comments

Sumit Dikonde

from Mumbai, Maharashtra

I have perchase powerbank frome ur site but its not working properly...plz refund or replase

Samsung India Customer Care's response, Sep 2, 2017

Verified Support

Dear Sir,

Greetings from Samsung.
After going through your concern, it seems that you have purchased the product from an online seller. Under this circumstance, we cannot take any responsibility of your dispute with the seller.
Thanks & Regards,
Customer Experience
Samsung India Electronics Pvt Ltd (SW Asia RHQ)