[Resolved] Samsung India — samsung j7 prime back button not work some time

dharshaw

from New Delhi, Delhi

Jan 4, 2018

Address: New Delhi, Delhi

Website: Tweeter,facebook samsung customer cear

Dear sir/man my mobile number is [protected] and mara pas samsung j7 prime phone ha only 3 month old mobile lane ka 15 days ka bad hi problem ana start ho gaya or mana 31/12/2017 ko service centre laka repair karaya lakin next day phir o hi same problem ana start hogaya ab to ma eia phone laka dukhi ho gaya ab to mugha replacement chaia nahi to ma consumer court ma case file kardunga mara pas itna time nahi ha ki ma har week jaka service centre ma 2hr barbad karu

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Feb 5, 2018

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Jan 05, 2018

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards,
Samsung India Electronics Pvt Ltd

Jan 15, 2018

Updated by dharshaw Dear sir kal ma service centre mobile laka gaya tha unhona mother bord change kia but still not resolve my mobile problem.service centre name Hcl pvt ltd eng name Kantian pathak counter no 25 she give me a number but number not working please call me [protected]

Jan 15, 2018

Updated by dharshaw Umang upadhy also not answer my call.today 3 time I call mr umang upadhay. No [protected] ext 1530. Very poor service problem not find out your engineer.Service centre name HCL PVT LTD okhla New Delhi counter no 25 penchant pathak