[Resolved] Samsung India — samsung j7 prime

Arshad M

from Kannur, Kerala

Address:

Kannur, Kerala, 670643

I bought this phone for 3 months. Purchased problems with 3 weeks. At the same time, the disllay was shifted from kannur service center. But now the phone has started more than just the old one. The phone that was given to change the display was even bigger.. It is a samsung company that has a company that does not have too much response. That is the samsung product we do not buy... Stuppid

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Oct 7, 2017

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Sep 05, 2017

Samsung India Customer Care's response Dear Sir,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd

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Comments

Kunwar Kabir Singh Moury

from Deoria, Uttar Pradesh

Hello sir .
19-aug-2017 I purchased Samsung j7max two nd three days battery backup good nd present tym no good. I visit your service centre update software and call cust care but not I'm not satisfied.
[protected] it's my contact number resolved my problem.

Samsung India Customer Care's response, Sep 13, 2017

Verified Support

Dear Customer,
Greetings from Samsung.
With the reference to your feedback regarding Samsung product, we hereby confirm that the resolution to your concern is already provided.
However if you are still facing some problem in the product performance, we request you to share the details of the same.
Our customer service team will shortly get in touch with you for providing resolution to your concern
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd