[Resolved]  Samsung India — samsung j7 prime

Address:New Delhi, Delhi, 110025

Respected sir nov 2016 mai j7 prime lia tha or jab se 3 times charger change ho chuka h ab to uski waranty bhi khatam ho gyi h phir se mob bht hi slow 7-8 ghantey laganey k bd bhi full charge nhi ho rha balk 90 k bd percentage ghatney lgta hai jab k charger ki cist itni hai k usko baar baar nhi kharida ja skta cgarger sirf 2 month hi chal pata hai jbki samsung k product to brnaded hai phir bhi samsung k product itni jldi kharab ho rhey hai plz sir solve my problem abhi m phir se kharid lunga to phir mushkil se 2 month hi chal paega plz jb ki dusrey compont to brand bhi nhi hai phir bhi unk charger mai itni problemnhi aa rhi plz solve my problem or profuct ki quslity pr plz dhyan dijiye sir i humble reqyest
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Oct 31, 2017
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Sep 09, 2017
Samsung India Customer Care's response
Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd
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