[Resolved]  Samsung India — samsung j7 prime

Address:	600097
Website:	www.samsung.com/in

I bought the product in reliance digital on[protected] when i bought they told it has one year warranty. For warranty you can call us. But later the 8 months after my phone was totally dead. I went and given for the warranty claim in reliance digital, they forwarded to samsung. Now they are telling mother board is not working because water went inside. I told there is no chance to get water into it i told still they are cheating me and not replacing it under warranty. We have to replace the mother board and asking me to pay money of rs, 8, 000/- for the mother board but the actual price of the phone is rs 12, 000/-.

Not only for me, they are telling every one whoever comes to service center asking us to replace all parts by asking extra money. Samsung is the cheater in india.

Even i told them i will go to consumer complaint but still they are telling what they can do to us and threatening the customer like me.

If needed i will attach the invoice bill and service bills..

My service bill no: [protected]
Samsung service centre : [protected]
Given date :[protected].