[Resolved] Samsung India — samsung j7 pro

Likithponnanna092gmail.com

from Coimbatore, Tamil Nadu

Address:	560100
Website:	www.samsung.in

I bought a samsung j7 pro on september 26th and today is november 28th i have faced three times speaker issue that is not working and its not even 2 months old and faced 3 times issue soo i wanted replacement to be done soo i called customer care for 4 times but no 1 is taking the action about this also i had visited samsung authorised service cente as i went 1st time they told me that speaker has replaced and next time when i went they told me that we have changed the mother board and 3rd time again replaced the speaker but there is no use of it,

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Jan 14, 2018

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Nov 30, 2017

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd