[Resolved]  Samsung India — samsung j8

Address:Thane, Maharashtra, 401209

I have purchased samsung j8 on 9th july. Display got blank. I took that mobile to service centre they told me to replace the display but they were not doing that and even not taking the responsibility. Even told me to get it replaced from other store.
I din't even used mobile 2 days n it got blanked. Not i dont find any option. I want you to replace my mobile or get it repair. I waited alot but i dont see any scope till now to get it done. Inwant replacement of that mobile any how. Or else i wold have to lodge compaliant. And even i will put it on social media that samsung does not respond to the customer problem and they dont have concern for customers and dont provide post sale services. I am suffering a lot after purchasing this mobile. I have invested 19000 for this. I want results now or else i will definatly take action against this. Kindly replace my mobile.
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Oct 17, 2018
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Sep 15, 2018
Samsung India Customer Care's response
Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd
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