[Resolved] Samsung India — samsung lcd tv

jeev shetty

from Mumbai, Maharashtra

Address:

Raigad, Maharashtra, 410210

I've given the complaint request on 25th of july for samsung lcd tv. Person manish from samsung has come to check the tv. He told that parts should be replaced. He has taken the service charge of rs.708.00. He told that part will be replaced with in 3 days asper the amount given by the samsung person. But still now no response. I had given the complaint more than 10 times. Worst service from samsung.. I would recommend everyone for this worst service from samsung. Persons comes only for collecting the service charge and not doing any service. Mr. Manish[protected] has been auththorised to do the service. He has taken the service charge and flew away. Tried to contact him bt no response... Now it is more than a month time bt no response from samsung.. Complained by jeevan shetty ([protected])

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Oct 5, 2017

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Sep 02, 2017

Updated by jeev shetty I've given the Complaint request on 25th of July for Samsung LCD tv .person Manish from samsung has come to check the tv . He told that parts should be replaced.he has taken the service charge of Rs.708.00. He told that part will be replaced with in 3 days asper the amount given by the samsung person. But still now no response.i had given the Complaint more than 10 times. Worst service from samsung.. I would recommend everyone for this worst service from samsung.persons comes only for collecting the service charge and not doing any service. Mr. Manish[protected] has been auththorised to do the service.he has taken the service charge and flew away. Tried to contact him bt no response...now it is more than a month time bt no response from samsung.. complained by Jeevan shetty

Verified Support

Sep 02, 2017

Samsung India Customer Care's response Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd